Frequently Asked Questions
If your question is not listed below please do not hesitate to contact us!
Our Results
Our services drive tangible results: more customers, streamlined operations with automation, a powerful online presence, and a competitive edge. We ensure your business stands out in the digital landscape.
Our commitment to delivering on promises is backed by a track record of success. We tailor our strategies to ensure that the promised results are not just goals but assured outcomes for your business.
We pride ourselves on efficiency. Around 80% of our web development services are completed within two weeks, ensuring swift implementation.
We stand by our services with a 30-day money-back guarantee, offering reassurance and confidence in our commitment to your satisfaction.
Pricing
Both the fast and light versions offer the same web development service to our customers, they only differ in the pricing method.
The Fast Version has an initial fee and a monthly maintainance fee.
The Light Version has no initial fee but a higher monthly maintainance fee for the first six months, after which the maintainance fee is lowered to match the Fast Version.
Both the green and forest packages offer a similar service, however the Green Package is a consulting service aimed to small business and the Forest Package is an advising service tailored to growing business in needs of restructuring, with a focus on sustainability and data compliance.
No additional or hidden cost will be billed apart from the initial fee and the monthly maintainance fee.
Payment
Our accepted methods include SEPA transfers, PayPal and Bitcoin, providing flexibility in how you choose to transact with us.
The monthly maintenance fee is billed monthly either with a SEPA mandate or PayPal.
You can cancel your subscription at any time. If you purchased a Light Version you must wait at least 6 months until you can cancel your subscription.
For more details about terms and contions you can refer to our legal page.
Web Development
Our web development process is a structured journey encompassing discovery, planning, design, development, testing, and deployment. We start by understanding your needs, crafting a tailored plan, designing a user-centric interface, coding and building the site, rigorously testing it, and finally launching your website.
Communication is key. We engage with clients through regular updates, scheduled meetings, and a dedicated point of contact. We value your input at every stage, ensuring transparency and alignment with your vision.
We understand that needs can evolve. We accommodate specific requirements or changes through a flexible approach. Our process allows for adjustments, ensuring that your evolving needs are seamlessly integrated.
Maintenance
Our long-term maintenance involves regular updates, security patches, performance optimization, and continuous monitoring to ensure your website remains secure, efficient, and up-to-date.
We prioritize swift response times. Our dedicated team ensures a prompt resolution to any maintenance issues that may arise. A 24/7 emergency contact is provided to attent critical matters at any moment.
Consulting
We offer a range of consulting services covering areas such as graphic design, digital strategy, data analisys, marketing, and technical guidance. Our expertise extends to areas such as SEO, content strategy, sustainable scalability and technological implementation.
Our consulting services are tailored to suit your business needs. We commence with a thorough assessment, followed by personalized strategies and actionable plans. Whether it’s one-time advisory sessions or ongoing consulting, our services are designed to drive your success.
Refunds and Cancelations
If you purchased our services within 30 days you are entitled to a total refund.
Our refunds include any initial or monthly fee you might have incurred since you purchased our services.
You can cancel your subscription at any time. If you purchased a Light Version and more than a month has passed, you must wait at least 6 months since the purchase until you can cancel your subscription.
We will provide you with the credentials, backup and data of the website.